Yes, we ship worldwide!
We also have exclusive deals with Super fast US Shipping! Please check product details page for these exclusive offers!
100% Satisfaction Guaranteed! We aren't happy unless you are.
BrainBloat partners with global merchants and craftsman in order to provide you the best prices and the most interesting products.
This means we ship directly from our partners in these countries, so your item may take 2-4 weeks (once shipped) to arrive. Typical processing time is 2-5 days.
You will be updated and notified as the product make it's way to you. You can track it directly on USPS.com, and the track order button on the top of the page.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment. (photo proof required for claim)
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused. Must be within 30 days of delivery, or return will not be honored.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message directly to email@example.com with your order number, name, and product ordered, along with the reason for the return.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
We are not responsible if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
To return your product, you should mail your product to:
1740 E. Fairview Ave,
#48 Meridian, Idaho 83642
Please include in the return box your order number and the reason for the return so that the return can be properly applied to your account.
You will be responsible for paying for your own shipping costs for returning your order. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Please use a trackable shipping service and purchase shipping insurance. We can't guarantee that we will receive your returned item.